How can I book a free month for a customer?

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To grant a customer a free month, two steps are necessary. First, you have to create a 100% discount, which is unlocked for the plan variant of the customer.
To create a discount go to "Products > Discounts > Create Discount". Create a discount as follows:

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Then go to the customer's contract details (Customer > Contract ID) and click on ''Discount Subscriptions''. Select a discount from the list, set the desired start date and add the discount to the contract via "Add" button.

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If the discount subscription's start date belongs to a period that has already been billed, the system will create a credit note for a share of the now discounted invoice. You have to confirm this action with "OK" in the following window before adding the discount:

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Afterwards, the contract details will now look like this:

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