How can I reset or change my password?

Follow

If you have forgotten your password, click on "Passwort vergessen?" in the login area. You can find the login area for the productive system at: https://app.billwerk.com/#/login and for the sandbox at https://sandbox.billwerk.com/#/login.  

pw0.png

Enter your email address in the new window and billwerk will send you an email with the subject "Passwort vergessen" and a link to set up a new password. 

 

The following confirmation is displayed if the email address has been entered correctly:

pw1.png

Follow the link and choose a new strong password. The strength of your password is displayed below the input. If possible, use letters, numbers and special characters to generate a particularly strong password. The longer a password is, the more secure it is. Finally, click on "Speichern" and log in to billwerk. 

pw2.png

If you want to change your password, go to "Settings > Account > Change Password" in billwerk and enter your current and new password. There you will see the strength of the new password. Select the strongest password possible and click on "Save".

Was this article helpful?
1 out of 1 found this helpful